Privacy Policy

Rojmed Polyclinic ("we", "us") is a clinic with locations at 205 Square Tower, Jumeirah Village Circle (JVC), Dubai, UAE, and Rawadt Alwasl Building, Room 312, Business Bay, Dubai, UAE. This policy explains how we collect, use and protect your personal information when you contact us, visit our website rojmedclinics.com, or submit a form through our Facebook or Instagram ads.

• Your full name and phone number (including WhatsApp number)
• Your treatment interest, if you provide it in a form
• Messages you send us through WhatsApp, our website chat or social media
• Basic website usage data, such as pages visited and device type, collected through cookies and analytics tools

Our lead forms do not ask for medical history. Any health information you share during your consultation is handled in line with our clinic's patient confidentiality obligations.

We use your information only to:

• Contact you about your enquiry and book your free consultation
• Provide and improve our services
• Send you information about our offers, if you agree to receive it
• Meet our legal and regulatory obligations

We do not sell your personal information. We share it only with:

• Our authorised staff and service providers who help us operate (such as messaging, booking or website tools), under confidentiality obligations
• Meta Platforms (Facebook and Instagram), for the lead form you submit
• Government or regulatory authorities, where required by law

We take reasonable steps to protect your information from loss, misuse or unauthorised access. We keep your information only as long as needed for the purposes above or as required by law.

You may ask us to access, correct or delete your personal information, or to stop contacting you, at any time by contacting us using the details below.

Our website may use cookies and similar tools to understand how visitors use the site. You can control cookies in your browser settings.

We may update this policy from time to time. The latest version will always be available on this page.